As long as the product does not affect its resale, we support returns without giving reasons within 30 days. Please note that you will have to bear the shipping costs yourself.

Once an order has been shipped, the store does not support returns or exchanges for personal reasons such as “changing your mind.”

1：Each piece is made entirely by hand, which takes a great deal of time.Our current production timeline ranges from 3 to 7 days.
2：Once shipped, the estimated delivery time is 7 to 15 business days, depending on the destination.

1：1-year limited warranty; battery covered for 6 months.
2：After 30 days, for non-user-induced defects, please return the unit for repair; shipping is split — you cover inbound, we cover outbound.

1：We’ve got your order covered with a secure 3-layer package. Total weight’s about 870g, and the box measures 28×28×18cm.
2：There is no gift packaging for Manta Ray. It ships in a plain brown box to accommodate its wider wing span.

The slow, repeatable motion encourages a short, screen-free pause—many owners use it 2–3×/day for 30–60s.

Not at all—the mechanical friction sound is super light, perfect for office or study.

Nope, it charges with a Type-C port. Built-in 400mAh battery, one charge lasts a long time.

Every single piece is crafted from natural wood. As a result, it's anticipated that there will be variances in the grain, texture, and color. Natural features such as gradations, color distinctions, wood knots, insect markings, and repair signs are all integral to its allure. These elements don't suggest any problem with the quality; instead, they accentuate the distinct beauty inherent in genuine wood.